Last updated: 26 October 2026

Safnix Pharma (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://safnixpharmaceutical.com or order our products, how we use it, and the choices you have.

1. Information we collect

• Order and account details: your name, phone number, email address, delivery address and order history when you place an order or create an account.
• Messages: information you send us through our contact form, email, phone or WhatsApp.
• Technical data: IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

2. How we use your information

• To process, deliver and support your orders, including cash on delivery orders.
• To reply to your questions and provide customer service.
• To improve our website, products and services.
• To meet legal, tax and regulatory obligations.
• To send you updates or offers, only where you have agreed to receive them. You can opt out at any time.

3. Health information

Our products are nutraceutical supplements. We do not ask for medical records. If you choose to share health information with us (for example in a message), we use it only to answer your query and keep it confidential. Product information on this website is not a substitute for advice from your physician.

4. Sharing your information

We do not sell your personal information. We share it only with trusted parties who help us run our business, such as courier and delivery companies, payment providers, website hosting and email services, and where required by law or a government authority.

5. Cookies

We use cookies to keep your shopping cart and login working, remember your preferences and understand how visitors use our website. You can block or delete cookies in your browser settings, but some parts of the website may not work properly without them.

6. Data security and retention

We use reasonable technical and organisational measures to protect your information. We keep your data only as long as needed for the purposes above, or as required by law (for example, for accounting records).

7. Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, contact us using the details below.

8. Children

Our website is not intended for children under 18, and we do not knowingly collect their personal information.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.

10. Contact us

Safnix Pharma
Address: [PENDING – company address]
Email: sales@safnixpharma.com | info@safnixpharmaceutical.com
Phone: 0334 7236497 / 0334 7236498
Or use our contact page.